Security Update Coming to Wellcare Provider Portal

To help protect provider and member information, Wellcare is introducing multi-factor authentication (MFA) for provider portal access beginning October 6, 2026.

What’s Changing?

• MFA will be required when logging in to the Wellcare provider portal.
• After entering your username and password, you will verify your identity using a one-time code sent to your mobile phone via text message.
• Portal functionality and workflows will remain unchanged after login.

What Providers Need to Know

• No action is required at this time.
• During your first login after the update, you will be prompted to add a mobile phone number and enter a verification code.
• For future logins, you will only need to enter the verification code sent to your phone after signing in.
• Your phone number will be used solely for login verification purposes.

Learn More For complete details and Frequently Asked Questions, please review the Wellcare bulletin: Security Update for Provider Portals.