| Measure | Result |
|---|
| Total standard prior authorizations requests received | 121,587 |
| Total expedited prior authorization requests received | 5,773 |
| Total standard and expedited prior authorization requests received | 127,360 |
| Percentage of standard prior authorization requests that were approved | 79% |
| Percentage of standard prior authorization requests that were denied | 21% |
| Percentage of standard prior authorization requests approved after appeal | 63% |
| Average time to decision for standard prior authorizations | 4.77 Days |
| Median time to decision on standard prior authorizations | 2.04 Days |
| Percentage of expedited prior authorization requests that were approved | 81% |
| Percentage of expedited prior authorization requests that were denied | 19% |
| Average time to decision for expedited prior authorizations | 0.87 Days |
| Median time to decision for expedited prior authorizations | 0.52 Days |
| Percentage of total prior authorization requests approved with extended timeframe | 0.11% |
